職員制服清洗使用指南 Staff Uniform Cleaning Guide

便捷、高效、專業的制服清洗服務 Convenient, Efficient, and Professional Uniform Laundry Service

透過物流櫃、App 通知、RFID 追蹤與專業洗衣廠處理，讓日常制服洗滌、新員工申領與舊制服加裝晶片都能更清晰、更快、更安心。
A locker-based service ecosystem for drop-off, collection, RFID-enabled tracking, and clear employee notifications across every uniform workflow.

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01

三大服務流程總覽 Three Core Service Workflows

01
新員工登記及制服申請流程
New Employee Registration & Uniform Application

此流程適用於新入職員工首次申領制服。
This process applies to new hires applying for their initial uniform set.

02
日常制服洗滌及取回流程
Daily Uniform Laundering & Retrieval Process

此流程適用於日常穿著後的制服清洗循環。
This process applies to the standard cleaning cycle for uniforms after daily use.

03
舊制服 RFID 晶片加裝流程
Retrofitting RFID Chips for Existing Uniforms

此流程適用於現有制服需補做 RFID 晶片登記。
This process applies to existing uniforms that require RFID chip installation and registration.

02

詳細工作流程 Detailed Workflow Guide

Workflow 01

新員工登記及制服申請流程
New Employee Registration & Uniform Application

此流程適用於新入職員工完成 eFast 帳號註冊、啟動 RFID 晶片加裝服務及領取新制服。
This process guides new employees through eFast account registration, activation of the RFID chip installation service, and collection of their new uniforms.

1

帳號註冊
Account Registration

下載 eFast App，掃描員工二維碼以核實員工編號，完成帳號註冊。
Download the eFast App and scan your employee QR code to verify your employee ID and complete account registration.

2

啟動 RFID 晶片加裝服務
Activate RFID Installation Service

在 eFast App 內進入「客戶支援」→「個案跟進」，傳送訊息「新加入員工，需縫製 RFID」。收到客服回覆「開通成功」後，前往「新做晶片櫃」，按指示操作並存入制服。
In the eFast App, go to “Customer Support” → “Case Follow-up” and send the message “New employee—RFID installation required.” After Customer Service replies “Activation successful,” go to the “New RFID Installation Locker,” follow the instructions, and deposit your uniforms.

3

工廠加工
Factory Processing

洗衣廠接收制服後，為制服加裝 RFID 晶片。
The laundry facility receives the uniforms and sews RFID chips into them.

4

物流派送
Logistics Delivery

RFID 晶片加裝完成後，制服會送抵派衣櫃，系統會自動發出「取件通知」。
Once the RFID chips have been installed, the uniforms are delivered to the uniform collection locker, and the system automatically sends a “Collection Notification.”

5

掃碼領取
Scan to Collect

員工掃描證件二維碼，從派衣櫃領取已加裝 RFID 晶片的新制服。
Employees scan the QR code on their employee ID card to collect their new RFID-tagged uniforms from the uniform collection locker.

Workflow 02

日常制服洗滌及取回流程
Daily Uniform Laundering & Retrieval Process

此流程適用於日常穿著後的制服清洗循環。
This process applies to the standard cleaning cycle for uniforms after daily use.

1

投遞污衣
Drop-off Soiled Laundry

員工將污衣放入污衣櫃；系統會發出「清洗制服」通知。
Employees place soiled uniforms in the laundry cabinet, and the system sends a "Uniform Cleaning" notification.

2

物流運輸
Logistics & Transport

司機收集污衣並運送至洗衣廠。
The driver collects the soiled laundry and transports it to the laundry facility.

3

清洗處理
Cleaning & Processing

制服於廠內進行專業清洗與烘乾。
Uniforms undergo professional washing and drying at the facility.

4

送回淨衣
Return of Clean Laundry

洗淨後的制服送回淨衣櫃；員工會收到「取衣提醒」通知。
Laundered uniforms are returned to the clean laundry locker; employees receive a "Ready for Collection" notification.

5

取制服
Uniform Retrieval

員工憑證件掃碼取回淨衣；員工會收到「領取完成」通知。
Employees scan their ID QR code to retrieve clean laundry; the system issues a "Pickup Completed" notification.

Workflow 03

制服 RFID 晶片加裝流程
Uniform RFID Chip Installation Process

此流程適用於現有制服做 RFID 晶片登記。
This process applies to RFID tag registration for existing uniforms.

1

身份核實
Identity Verification

於物流櫃掃描員工證二維碼，核實身份資訊；如發現未登記服務，系統會提示員工先完成登記。
Scan the employee ID QR code at the logistics locker to verify identity information; if the service is not yet registered, the system will prompt the employee to complete registration first.

2

輸入資料
Data Entry

於系統輸入準備加裝晶片的制服數量。
Enter the quantity of uniforms requiring RFID chip installation into the system.

3

投放制服
Uniform Deposit

櫃門開啟後，放入制服並關門。
Once the locker door opens, place the uniforms inside and close the door.

4

工廠加工
Factory Processing

司機將制服運至洗衣廠縫製 RFID 晶片。
The driver transports the uniforms to the laundry facility where RFID chips are sewn in.

5

取回制服
Retrieval

制服送回櫃後，員工收到「取衣提醒」通知並掃碼取件。
Once uniforms are returned to the locker, the employee receives a "Ready for Collection" notification and scans to pick them up.

03

服務優勢 Why Employees Find It Easy to Use

物流櫃投遞及取件
Convenient locker-based drop-off and collection

以自助式物流櫃完成交收，減少等待時間並提升日常便利度。
Use self-service lockers for drop-off and collection to reduce waiting time and improve everyday convenience.

高效物流與工廠處理
Efficient logistics and factory processing

從收集、運輸到洗衣廠清洗與配送，流程銜接順暢而穩定。
From collection and transport to factory cleaning and return delivery, the service flow stays smooth and reliable.

RFID 制服追蹤
RFID-enabled uniform tracking

透過晶片登記與識別，提高制服管理透明度與追蹤能力。
RFID tag registration and identification improve transparency and traceability in uniform management.

清晰通知提醒
Clear app notifications and reminders

系統按節點推送預約清洗、取衣與取走提醒，降低漏領機會。
The system sends timely notifications for cleaning, collection, and pickup completion to reduce missed retrievals.

專業洗滌處理
Professional laundry and handling process

由洗衣廠進行標準化洗滌與烘乾流程，保持制服整潔與專業形象。
Standardized washing and drying at the laundry facility help maintain a clean and professional uniform appearance.